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How to Order Online

You will find that the online ordering process is simple and suitable for you to use. The information below will give you assistance in getting started with your first online order.

Login for Existing Customers who already have a Username and Password

All existing customers who have a Username and Password that have been setup for them already may login to the web site at any time. In order to view all product details, you must click on the login button, then type your Username and Password.

Login for Existing Customers who DO NOT have a Username and Password

All existing customers who have not registered on the web site must Register a username and password by clicking on the Register link in the website header. Once you complete the registration form, an email will be sent Amanda Blu to validate that you are an existing customer. Once we have validated you as an existing customer, you will receive a confirmation email within one business day after you submit your request. This email will confirm your username and password. You will now be ready to Login to your account and place online orders!

Login for NEW Customers

If you are not currently set up as a customer, you must Register to become a new customer by clicking on the Register link in the website header. Please note that we are a true wholesale business. We only sell to businesses with a State Sales & Use Tax Number. We will use the information you provide in the Registration form to validate you as a new customer. This process may take approximately 1-2 business days. Once we have validated you as a new customer, you will be immediately provided a Username and Password. You will now be ready to Login and place online orders. Alternately, if you wish to speak to a sales representative to assist you with your account set up, please feel free to call our toll free phone number, 877-381-9494.

For your convenience, we also have these other methods available for you to place your order: By Phone, Fax, email using web form below.

Printable Web Order Form (PDF)

How to Pay

Credit Cards: VISA®, MasterCard®, American Express® or Discover®. Dating Terms can be provided with approved credit. Please email a credit sheet to info@amandablu.com.

Credit Cards If you wish to pay with MasterCard® or VISA®, please have the card number, the expiration date, the security code on the back of the card, the person’s name imprinted on the card, and the billing address (street address and ZIP Code) for the card being used.

We reserve the right to limit payment terms, and to make changes to our policies as needed.

Shipping Information

Domestic orders placed Monday-Friday, are shipped within 7-10 days. Unless UPS Overnight®, UPS 2Day®, and UPS Express Saver® additional fees are paid and specified on orders instructions.

International orders are subject to next day processing and can encounter delays. Adjustments made to these orders, once processed, are subject to a $25 service charge(s).

Shipping charges are added to all orders when the order ships. For orders placed over the Internet, you will be notified via email of your final total including all shipping charges after the order has invoiced and shipped. For orders placed by phone, you may request that a sales representative call you with your final total including shipping charges.

Orders are shipped via ground service unless you instruct otherwise.

Our Primary method of shipping is via UPS® Corporation and USPS. Other carriers are available including, common carrier freight lines, buses, and airlines. When choosing an alternate service, certain restrictions may apply and additional charges may result.

Rush delivery service is available via UPS Overnight®, UPS 2Day®, and UPS Express Saver®, all at charges greater than ground service. Please remember that most rush delivery charges are based on dimensional weight or real weight (whichever is greater) and result in higher freight charges.

The number of delivery days is based on the number of business days following the day of shipment (not including Saturday, Sunday, or holidays).

Returns

On occasion, products need to be returned to Amanda Blu & Company. Please adhere to the following guidelines:

1. Returns will not be accepted without prior approval. To obtain return authorization, please call 877-381-9494 or email: info@amandablu.com. Upon consent, the goods should be returned with a copy of the return merchandise authorization form and in the original packing materials including inner cartons. Example: set of 2 earrings in the original packaging with Amanda Blu labels and not priced by retailer and mailed with protective packaging. Incorrectly shipped merchandise must be returned in its original condition with the original packing materials. Product returned not in compliance with company policy is subject to refusal.
2. Returns must be made within 30 days of date of purchase.
3. Misused or abused products are not subject to return. Products that have been ticketed by retailer will not be accepted.
4. Damaged and/or defective products will be sent back via a call tag created and provided by Customer Service.
5. Credit due will be applied to your account after receipt and evaluation of said merchandise.
6. Discontinued or Web Special is not subject to return.

If you did not receive merchandise you ordered or received incorrect merchandise, please contact us within 48 hours of receipt. Your satisfaction is important.

Returned merchandise is subject to a 20% restocking service charge.

Liability Policy: Your sole and exclusive remedy against Amanda Blu & Company is limited to the return and replacement of said merchandise. You shall have no right against Amanda Blu & Company for incidental or consequential damages.